Shipping Policy of LavishCiteino

Effective Date: February 22, 2025

1. Shipping Availability

LavishCiteino offers shipping across the U.S. and to select international locations. Some regions may have restrictions based on product availability and import regulations.

2. Order Processing Time

  • Orders are processed within 2-4 business days after confirmation.
  • Custom instruments require 10-20 business days for production before shipping.
  • Orders placed on holidays or weekends will be processed the next business day.

3. Shipping Options & Estimated Delivery

Customers can select from the following shipping options:

  • Standard U.S. Shipping (4-6 business days) – Free for orders over $500.
  • Express U.S. Shipping (2-3 business days) – Extra charges apply.
  • International Shipping (8-20 business days) – Subject to customs processing and regional shipping conditions.

4. Shipping Fees & Customs Duties

  • Shipping fees are calculated at checkout based on order weight and destination.
  • Customers are responsible for international import duties and customs taxes, which vary by country.

5. Order Tracking & Delivery Responsibility

  • Customers will receive a tracking number via email upon shipment.
  • LavishCiteino is not liable for shipping delays caused by carriers, customs, or force majeure events.
  • If your package is lost in transit, contact us for assistance.

6. Damaged, Incorrect, or Lost Shipments

  • If you receive a damaged or incorrect item, report it within 48 hours of delivery.
  • For lost shipments, notify us within 5 days so we can coordinate with the shipping carrier.

7. Contact Information

For any shipping-related inquiries, reach out to:
📧 Email: info@lavishciteino.com
📞 Phone: (360) 405-1638
📍 Address: 510 S Yantic Ave, Bremerton, WA